Support: How to get help
Use this page after you buy. Include your order ID and a short note about the issue.
We reply faster when you list your Windows version and what you already tried.
Write in plain language. Say whether the loader opens, whether the key is accepted, and whether the game menu appears after inject.
If a patch landed today, check Updates before you write. A rebuild note often answers the same question faster than a ticket.
Before you contact us
Many questions are answered on FAQ or the forum. Read the setup guide if install fails.
Search the forum for the exact loader message before you email. Duplicate tickets slow the queue for everyone.
Keep one thread per order. If you already wrote in, reply on that message instead of starting a second one.
Common topics
License delivery, activation, and post-patch rebuilds are the most common support requests.
Delivery questions need the email address used at checkout. Activation questions need the loader version shown on the home screen of the tool.
Billing questions should name the plan you bought and the date the charge posted. We match that to the order ID before we change anything.
If the in-game menu never opens, say which key you pressed and whether an overlay from another app is running. That detail saves a full round of back-and-forth.