How to get help

Use this page after you buy. Include your order ID and a short note about the issue.

We reply faster when you list your Windows version and what you already tried.

  • Order ID from your receipt
  • Windows 10 or 11 version
  • Loader error text or screenshot

Common topics

License delivery, activation, and post-patch rebuilds are the most common support requests.

  • Delivery timing after checkout
  • Activation or loader errors
  • Rebuild status after Elytra patches